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Videos keeps to disconnect and every couple of minutes

#1

Hey guys!
Videos keeps to disconnect and every couple of minutes. Is it only me? Especially long videos, the server breaks connection and I need to reload page.

#2

Hi @standinga

Sorry to hear that you’re having problems with video playback. Are you continuing to see issues?

If so, please contact support@razeware.com with details of videos you’re having problems with, any errors in the console, and your location in the world.

Thanks

sam

#3

Yes it’s very bad! Tried to watch some sessions from 2017 conference, but after around 20mins the videos were disconnecting every couple of minutes and to continue I had to reload page, fast forward only to watch a minute of the video.