Videos keeps to disconnect and every couple of minutes

Hey guys!
Videos keeps to disconnect and every couple of minutes. Is it only me? Especially long videos, the server breaks connection and I need to reload page.

1 Like

Hi @standinga

Sorry to hear that you’re having problems with video playback. Are you continuing to see issues?

If so, please contact support@razeware.com with details of videos you’re having problems with, any errors in the console, and your location in the world.

Thanks

sam

Yes it’s very bad! Tried to watch some sessions from 2017 conference, but after around 20mins the videos were disconnecting every couple of minutes and to continue I had to reload page, fast forward only to watch a minute of the video.