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Video Subscription Bought but not letting me watch


#1

I bought the subscription after creating an account and got an email saying i paid and the money was taken from card but when I go to watch a video it says you need to subscribe, if you’re already subscribed sign in, and i click sign in even though im already signed in and then it just keeps showing the same screen and will not let me watch anything.


#2

Hi @jmonaco98 I replied to you on the other forum thread regarding this issue. This should all be working ok for you now. Once again apologies for the inconvenience here.