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Refund Request Email

#1

Hi, I was wondering, I don’t know if this is the right place to ask this question, but I will ask anyway. I requested a refund by email and didn’t even receive a notification that shows that I have sent a request. So I was wondering to how long does it take for response to be made?

thanks

#2

Hi! Usually customer support responds to any request within 3 business days. If it’s been 3 business days and you don’t receive an answer, please email me directly at ray@razeware.com. Thanks! :]

#3

okay since I have sent a request on thursday, when will it be the third day?

#4

Hi @thabi
You should have received an email from support@razeware.com.
If you have any further questions about this refund please email us back at support.

Thanks!