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Purchasing/Store Issues


#1

I’m trying to buy a subscription for the video tutorials and every time I enter my card information it says I have to contact my bank and that the payment couldn’t go through. Even though I just used that same card to buy a course on Udemy. Udemy was a test purchase to see if it was the card of the site. Udemy took the card just fine, but RW.com will not.

Anyone else running into something similar?


#2

@lauriehouse Please let me know if you still have this issue when you get a chance. Thank you!


#3

Hi @lauriehouse, If you’re still having issues here, could you email support@razeware.com with your account details so I can look into this for you.

Thanks!


#4

I was able to bypass the problem by using my paypal account.