Problems access Tutorials due to privacy settings

Sorry if this is the wrong place to post this but I couldn’t find a better place.

I’m a new subscriber and have been digging into all the video tutorials, however, now that I’m traveling, I’m having trouble accessing them on my iPad. When I try to view one, the player shows a message that says, “Sorry. Because of its privacy settings, this video cannot be played here.”

I haven’t changed anything except for my location and traveling is often when I have the most time to use the videos. I should mention that I can play the videos on my Mac still, but if I try to watch them on my iPad, I get this message.

Does anybody know why this is happening and what I can do about it?


I am now also having the same issue. I cannot access the video tutorials… On my iDevices. Can you please advise?

Me too. Not the first time ocurred to me.

Log out and back in. I am guessing it is a cookie that tracks IP, and that has changed.

This is a known issue with Vimeo and Safari in iOS 9.3.1. It should be fixed in a future release of iOS. In the meantime, try watching on the Mac or with a different web browser:

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Good to know. Thanks for the response, Ray.

I also having the same issue…Thanks to all to your post.
Thank you.