I understand you are a business and you have every right to change the way you do things with your online book reader. What I don’t understand is books I have purchased in the past no longer being available in PDF format. I paid good money for them to be available in all formats, and now you have taken that away from me. If you are not going to give me what I paid for, I ought to be able to get my money back.
I agree! We have taken care to make sure that you still have access to everything you had access to at the time of your purchase.
If you purchased a book in the past, you still have access to the book in PDF form for all editions at the time of your purchase. To access the old PDFs, go to the book homepage and click “Access other versions and formats”:
Then find an older version, and click “Download Materials”:
Inside the zip, you’ll find the book in both PDF and ePub form:
You also get free updates in our online reader and ePub form (but we are not supporting PDF form for new updates).
I hope that helps!