Bad experience with converting to new video subscription!

Can’t access the video at all and don’t even know what else I can do. Click to reactivate shows an error( kitty ) page.

I’ve notified the team to help you out. Hopefully someone will contact you shortly.

@delonn The site was down for a very short period today for some maintenance, which might have affected your re-activation. Could you please try it now and email to let me know if you still don’t have access? Thanks!


Thanks, I managed to see the new prompt and decided to cancel my subscription for now. Maybe I will subscribe again in the future.